Shipping Policy
At Motorised Golf Cars, we are committed to delivering your order safely and efficiently across Australia.
Order Processing
Orders are processed Monday to Saturday.
Order Cut-Off Time: 5:00 PM (GMT+08:00) Australian Western Standard Time (Perth)
Orders placed before the cut-off time are processed the same business day or within 1 business day. Orders placed after the cut-off time will be processed on the next business day.
Handling Time
• Minimum handling time: 1 business day
• Maximum handling time: 1 business day
• Fulfilled: Monday – Saturday
Handling time refers to the time required to prepare your order before dispatch.
Transit Time
• Transit time for all destinations: 6–9 business days
• Shipping days: Monday – Saturday
Transit time refers to the time required for delivery after dispatch.
Estimated Delivery Time
All destinations: 7–10 business days
Estimated delivery time is calculated based on order placement time, handling time, transit time, destination, and public holidays.
Shipping Coverage
We currently deliver across Australia. Delivery to remote or regional areas may require additional time depending on carrier access.
Shipping Costs
Free shipping is available on selected products unless otherwise stated on the product page.
Tracking Information
Once your order has been dispatched, tracking details will be sent via email where available.
Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occur due to public holidays, weather conditions, carrier issues, or remote area servicing.
Incorrect Shipping Information
Customers are responsible for providing accurate delivery details. Delays caused by incorrect addresses may result in additional delivery charges.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery with photos and order details for assistance.
Contact Us
For shipping enquiries, contact us at:
Phone: +61 8 9302 2203
Email: info@motorisedgolfcars.com
