Shipping Policy
At ADH Golf and Utility Vehicles, we are committed to providing reliable and efficient delivery services for all vehicles, parts, accessories, and equipment across Australia.
Delivery Areas
We ship Australia-wide, including metropolitan, regional, and selected remote locations. Delivery availability may vary depending on the product size and destination.
Processing Times
Orders are typically processed within 1–3 business days after payment confirmation. Custom orders, special-order products, or vehicles requiring preparation may require additional processing time.
Shipping Times
Estimated delivery times vary depending on your location and freight provider. Customers will be provided with estimated delivery timeframes once the order has been confirmed and dispatched.
Freight & Delivery
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Shipping costs are calculated based on the product size, weight, and delivery location.
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Large vehicles and equipment may require specialised freight arrangements.
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Customers must ensure there is suitable site access for delivery where applicable.
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Additional delivery charges may apply for remote or difficult-access areas.
Order Tracking
Tracking details will be provided for eligible shipments once your order has been dispatched.
Delivery Inspections
Customers are encouraged to inspect all goods upon delivery. Any damage, missing items, or delivery issues must be reported within 48 hours of receiving the order.
Repairs & Returns
Please contact us before arranging any repairs, returns, or warranty claims to ensure the correct process is followed.
Delays
While we aim to meet all estimated delivery timeframes, delays may occur due to freight carrier issues, weather conditions, stock availability, or other circumstances beyond our control.
Contact Us
ADH Golf and Utility Vehicles
ABN: 72 104 651 694
Phone: +61 8 9302 2203
Email: info@motorisedgolfcars.com